Payments
We accept all credit cards using Stripe or Paypal accounts. We also accept wire transfers to our bank account.
Yes, the state of Texas requires a sales tax
When you finish selecting your products the web site cart will take you to the check out. Once you enter your credit car information and confirm the amount will be charged to your credit card.
When the check out is completed the web page asks you if you want to print or download your purchase receipt/Invoice
You can select to not to save your card information when you are checking out
Stripe and Paypal platforms are very secure and tested platforms. If there is any sign or notification within these payment platforms, please check with your bank if there is a problem with your credit card or please contact us to help you out.
Order Information
Within your profile you can view your complete purchase history including open orders status
Once you finish your payment procedure the checkout page will provide you with a tracking number.
All the orders in stock received before noon will be shipped within the same day. Orders received after noon will be shipped the next day. Depending on the shipping service you select is the number of additional days you will receive your product
If the goods have not left our warehouse, it can be canceled. Once the product is on its way there are no cancelations.
We are manufacturers. Please make contact with us and we can help you. You can call, message, chat or email us.
Return and Refund
Please check our return policy at our commercial terms and conditions section within our web page.
Please check our return policy at our commercial terms and conditions section within our web page.
Please check our return policy at our commercial terms and conditions section within our web page.
Shipping
All the orders in stock received before noon will be shipped within the same day. Orders received after noon will be shipped the next day.
The products are packed within a carton box and shipped using UPS primarily or you can choose the US postal service as an economic option.
We have 2 options. UPS or USPS
Please check at the UPS or USPS portals your tracking number status. You can also contact us for support. We will be happy to help you track your package.
We ship within the US only
Please check our return policy at our commercial terms and conditions section within our web page.
Please contact us so we can help you to report it to the freight or postal services. If the product has a quality issue please proceed to check our quality policy at our web page for more details
Customer Service Questions
Global Bag is a Flexible packaging manufacturer for PE and BOPP products dough there are some product lines that are manufactured by third parties allied with Global Bag that meets our quality control standards
Please contact us by phone, chat or email. We will be pleased to provide you with the requested information. Our products are manufactured with FDA approved films.
Yes! Volume affects the price for our products. Please contact us if there is any custom need regarding quantity, size, material structure, print or bag format.
The web page has a section name custom products where you can upload a brief description for what you need including pictures or specifications and your contact information. Also you can call, email or text us through the online chat option.
Our warehouse is located at Houston Tx 77012
Product referred questions
Our minimum quantity order is for 1,000 pcs. for products that we have in stock. Minimums for custom orders depend one the bag size, type of print, bag format, product line, etc. Please contact us for more information on custom product orders.
All our products are measured in Inches.
Yes! +/- ⅛ (.125) for length and +/- 1/16 (0.0625) in for width. Useful area for stock products. If you have a special requirement for product tolerances please contact us.
Of course you can. We can print your information, logo or any other specific design on the bag body. We can use different material structures, add punches, bag size taylored or anything. Depending on the bag size we can offer you a minimum production that can go down to 3,000 pcs.
We use a compound that is added to the PE resin that once the bag is in contact with bacteria starts its biodegradation which is calculated for 2 years as standard. If you have a specific requirement please contact us.